Keeping you connected.

Privacy Policy

Effective Date: 8/27/2025

Netconnex, Inc. ("we," "us," or "our") is a structured cabling company committed to protecting the privacy and security of the personal information of our clients, partners, employees, and subcontractors. This Privacy Policy describes how we collect, use, and share your personal data when you use our services or interact with our website, and the choices you have associated with that data.

By engaging with our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our structured cabling services.

A. Personal Data

When you engage with us for structured cabling projects, we may collect personally identifiable information ("Personal Data") from you or your organization. This may include, but is not limited to:

Client Information: Name, email address, phone number, physical address, and billing information for project management and communication.

Subcontractor and Employee Information: Name, contact information, professional qualifications, certifications, project-specific data (e.g., access credentials, work logs), and billing information for project execution and compliance.

Website User Data: Information you voluntarily provide through contact forms, newsletters, or other online inquiries.

B. Usage Data

We may also collect non-personal information on how our website is accessed and used ("Usage Data"). This may include your IP address, browser type, pages visited, and time spent on our site.

C. Tracking & Cookies Data

We use cookies and similar tracking technologies to analyze website activity and improve our Service. You can set your browser to refuse cookies, but some parts of our website may not function properly.

2. How We Use Your Information

Netconnex, Inc. uses the collected data to:

Provide and Manage Services: To plan, execute, and complete structured cabling projects, including communicating with you and managing project logistics.

Subcontractor Management: To vet, contract with, and manage the work of our subcontractors. This includes verifying credentials, assigning tasks, and processing payments.

Fulfill Contractual and Legal Obligations: To meet our obligations under service agreements and to comply with legal requirements, such as tax laws and industry regulations.

Communication: To respond to your inquiries, provide customer support, and send you updates about our services or company.

Business Operations: To analyze our business performance, improve our services, and detect, prevent, and address technical or security issues.

3. Disclosure of Your Information

We understand the importance of your privacy and will only disclose your Personal Data for legitimate business purposes.

Sharing with Subcontractors: In the course of a structured cabling project, we may share essential Personal Data with our trusted subcontractors. This is necessary for project execution, such as providing on-site access details, project specifications, and emergency contact information. We require our subcontractors to adhere to strict confidentiality agreements and to use this information solely for the purpose of the assigned project.

Service Providers: We may share your information with third-party service providers who assist us with our business operations, such as billing, IT support, or data analytics. These providers are bound by confidentiality obligations and are only authorized to use your data to perform services on our behalf.

Legal Compliance: We may disclose your Personal Data if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our clients, employees, or the public.

Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred as part of the transaction. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.

4. Security of Data

We take the security of your data seriously. We have implemented reasonable administrative, technical, and physical safeguards to protect your Personal Data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it.

6. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your Personal Data, including the right to:

Access the Personal Data we hold about you.

Request correction of inaccurate or incomplete data.

Request the deletion of your Personal Data.

Object to the processing of your data.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

By email: mark@netconnex.co

By visiting this page on our website: netconnex.co